dkbet Terms and Conditions

These terms and conditions ("Terms") form a binding legal agreement between the organization operating the dkbet platform and you (the user). By using the dkbet website, mobile application, or any of its services, you are considered to have fully agreed to these Terms.

Before accessing our platform, please make sure you have fully understood these Terms. If you disagree with any part of these Terms, please refrain from using our platform.

1.1 Eligibility Requirements

To use dkbet, you must meet the following conditions:

• You must be at least 21 years old and online gaming must be legally permitted in the area where you reside.
• You must be a real person, not an automated bot or artificial entity.
• You must not hold multiple accounts — only one account per person is permitted.
• You must not have been previously banned or suspended from dkbet.
• You must not use the platform for money laundering or any other illegal activity.

When creating an account on dkbet, you must provide accurate, complete, and up-to-date information. Providing false information may result in immediate account termination and any pending withdrawals may be blocked.

2.1 Information Required at Registration

• Full legal name (as per national ID card or passport)
• Date of birth (for age verification)
• Active email address
• Mobile number (linked to bKash, Nagad, or Rocket)
• Residential address

2.2 KYC Verification

dkbet conducts KYC (Know Your Customer) verification to ensure financial security. Before certain withdrawal amounts, or when requested by our security team, you may be required to submit the following documents:

• Scanned copy of National ID (NID) or passport
• Recent bank statement or mobile banking transaction details
• A selfie photo if required

We reserve the right to put withdrawals on hold until verification is complete. This process is carried out solely to protect your funds.

2.3 Account Security

It is your responsibility to keep your account password and login details confidential. Notify our support team immediately of any unauthorized access or suspicious activity on your account. dkbet will never ask for your password.

All financial transactions on dkbet are conducted in Bangladeshi Taka (BDT / ৳). We accept and process payments via bKash, Nagad, Rocket, and bank transfer.

3.1 Deposits

• Minimum deposit amount: ৳500 (for all methods)
• Deposits are generally credited to your account instantly
• No additional charges are applied for deposits
• The correct reference number must be included with each transaction

3.2 Withdrawals

• Minimum withdrawal amount: ৳800
• Standard processing time: 10-45 minutes
• Your account must be fully verified before making a withdrawal
• Withdrawals can only be made using the same method used for the deposit
• In unusual circumstances, additional time may be required for verification

3.3 Transaction Limits and Security

If dkbet detects a suspicious transaction, it reserves the right to temporarily suspend the account without prior notice. In compliance with anti-money laundering laws, we may be required to report to the relevant authorities.

dkbet offers various types of bonuses and promotional offers. Each offer has its own terms and conditions, which should be read carefully before accepting.

4.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to ৳8,000. The wagering requirement for this bonus is 20 times the combined amount (deposit + bonus). Bonus funds cannot be withdrawn until the wagering requirement has been met.

4.2 General Bonus Terms

• Only one welcome bonus applies per person or household
• Using a bonus across multiple accounts is prohibited
• dkbet reserves the right to modify or withdraw any bonus offer at any time
• Bonus funds cannot be transferred to a third party
• Separate terms and conditions apply to cashback and reload bonuses
• In any bonus-related dispute, dkbet's decision will be considered final

4.3 VIP Program

We have a three-tier VIP program for regular players — Bronze, Silver, and Gold. Each tier earns weekly cashback: up to 0.3% at Bronze, up to 0.5% at Silver, and up to 0.8% at Gold. Tier advancement depends on your ongoing participation and activity.

Any of the activities listed below are strictly prohibited on the dkbet platform. If such activity is detected, the account will be terminated immediately and all funds may be forfeited:

• Opening or operating multiple accounts
• Providing false information with the intent to claim bonus benefits
• Using software, bots, or automated methods to play
• Conducting money laundering or illegal financial activity
• Attempting unauthorized access to the platform's security systems
• Harassing, threatening, or deceiving other users
• Playing from or receiving funds from a third party's account
• Knowingly exploiting any technical error in the system

dkbet reserves the right to investigate any suspicious activity and, where necessary, report it to law enforcement agencies.

Protecting your personal information is our top priority. How dkbet collects, uses, and safeguards your data is described in detail in our Privacy Policy.

6.1 Purposes of Data Use

• Account verification and security assurance
• Processing financial transactions
• Providing customer support
• Meeting regulatory obligations
• Informing you about relevant promotions (with your consent)

6.2 SSL Protection

dkbet uses SSL encryption technology to keep all your data and transactions secure. We do not sell your personal information to third parties, but may share it with authorities where legally required.

All content on the dkbet website and platform — logos, designs, text, graphics, software, and other materials — is the exclusive property of dkbet or licensed content.

Users may not copy, republish, distribute, or use this content for commercial purposes. Any unauthorized use may result in legal action.

dkbet firmly believes in responsible gaming. Gaming is for entertainment — it should never be a primary source of income. We are committed to ensuring the well-being of our users.

8.1 Self-Restriction Tools

• Setting deposit limits (daily, weekly, monthly)
• Taking a break from your account for a set period
• Permanent self-exclusion option
• Setting session time limits

To learn more about these tools, visit our Responsible Gaming page or contact us via 24/7 live chat.

8.2 Minor Protection

dkbet is for users aged 21 and above only. We follow strict age verification processes to protect minors. Parents and guardians should monitor children's internet use.

Even after taking all reasonable steps, dkbet will not be held liable in the following cases:

• Loss caused by internet connection disruption or technical issues
• Delays due to failure of third-party service providers
• Issues with the user's own device or software
• Unforeseen natural disasters or force majeure circumstances
• Loss resulting from a user's breach of these Terms

In all cases, dkbet's maximum liability will be limited to the amount of the transaction in question.

10.1 Changes to Terms

dkbet reserves the right to modify these Terms at any time. For significant changes, we will notify you by email or through the platform. Continued use of the platform after changes are made will be taken as acceptance of the updated Terms.

10.2 Account Closure

You may close your account at any time, but any pending bonus wagering that has not been completed will be forfeited. You should withdraw all valid funds before closing your account.

10.3 Service Termination

In case of a violation of these terms and conditions, dkbet may immediately close your account. In that case, any funds earned from unlawful activity will be forfeited, however legitimate deposits will be returned.

If you have any questions, complaints, or suggestions, please contact us. Our skilled support team is ready to provide service in Bengali seven days a week, twenty-four hours a day.

11.1 Contact Methods

• 24/7 Live Chat: Get instant assistance through the chat button on the platform
• Email: [email protected]

11.2 Complaint Process

After a complaint is submitted, we will provide an initial response within 48 hours. For complex matters, resolution may take more time, but we will keep you updated at every step.

11.3 Applicable Law

Relevant international online gaming laws apply to the interpretation and enforcement of these terms and conditions. In the event of any dispute, resolution will be sought through discussion. For more detailed information, please visit our FAQ page.